Dear iCompost Batch 1 Customer
We are glad to let you know that the estimated delivery date is still on track for the end of May.
We did have a little scare because all factories in Shenzhen had to hard lockdown for one week for COVID19 (even Apple shut down its factory), so we missed the email update on 25 March because we were trying to strategise how to overcome the delay. Although there is a delay with the factory who produces the inner pot (because they actually got covid), we got a time saving in the sea freight... We changed shipping companies to a more expensive one (MSC) which has a regular and reliable sailing from Shenzhen to Durban to ensure we minimize delay because it is important to impress our first batch pre-order customers. The war and fuel crisis seems to not be affecting this sailing and we hope that continues.
We've also obtained SANS 60335-1 certification for the iCompost which stands testimony that the electronics in the machine are safe. The lab test costed R40,000 because it is extremely thorough!
Don't forget, we have set up a dedicated email to handle any inquiries related to the machine or if you just want to chat. It is email@example.com
Otherwise, hang tight, we're almost there!