Dear iCompost customers, we have detected 2 iCompost machines which have been damaged by power surges that occur when the power comes back after loadshedding.
There is a very sensitive magnetic sensor in the lid that could be damaged by surges which it was not designed for.
When the power is plugged in, 3 beeps are heard, but no lights flash/turn on. This is the same regardless if the lid is closed or open.
Unplug the iCompost when loadshedding starts. Only plug it back in after a few minutes when the power comes back.
You are hereby given notice that this problem, as described in 'Symptom', will not be covered by the warranty as the damage is caused by external factors. Repairs are possible, but they will incur a courier and part cost, but will be non-profit.