If I try to clean the icompost by pressing the clean button, only that button comes on. According to the maual both the clean and UV buttons should light up.
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Hi There, usually when it finishes one light comes on but at the beginning all two lights should come on. If at the beginning of the cleaning cycle only one light is on then its not working, which is very unusual. May you please send us a short clip of what happens when you try and start the cleaning cycle on our WhatsApp so our team can assess what could be wrong and be able to assist you better. You can use the following link to access our WhatsApp https://wa.link/gv2ukj